PRIVACY POLICY

 

At SOLCEGE, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you visit our website (www.solcege.com) or make purchases from us. By using our website and services, you agree to the collection and use of information in accordance with this policy.

 

1. Information We Collect

We collect information in the following ways:

A. Personal Information You Provide to Us

When you make a purchase, contact customer service, or sign up for an account, we collect personal information, including but not limited to:

• Name
• Email address
• Phone number
• Shipping and billing addresses
• Payment information (credit card number, billing address)
• Order history and preferences

 

B. Information We Collect Automatically

We automatically collect information when you visit our website, including:

• Device and browser information
• IP address
• Location data
• Pages viewed on our site
• Clickstream data
• Cookies and other tracking technologies (more details below)

2. How We Use Your Information

We use your personal information to:

• Process and fulfill orders
• Provide customer support and respond to inquiries
• Personalize your shopping experience
• Improve and analyze our website and services
• Send promotional communications and updates (if you opt-in)
• Prevent fraud and ensure the security of our website
• Comply with legal obligations

If you provide us with your consent, we may also send you marketing communications such as newsletters, promotions, and offers. You can opt out of these communications at any time.

 

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your user experience. These tools help us:

• Remember your preferences and login details
• Analyze website traffic and usage patterns
• Personalize content and advertising

You can control cookie settings in your browser. However, disabling cookies may impact your ability to use some features of our website.

 

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in running our business, such as:

• Payment processors
• Shipping companies
• Marketing platforms
• Analytics services
• Email service providers

These third parties are required to keep your information secure and only use it for the purposes for which it was shared. In some cases, we may disclose your information to comply with legal obligations or to protect our rights, the rights of others, or the security of our services.

 

5. Data Security

We take the protection of your personal information seriously and implement a variety of security measures to safeguard it, including encryption, firewalls, and secure payment gateways. However, please note that no data transmission or storage system is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information
• Withdraw consent for marketing communications at any time
• Opt out of cookies and tracking technologies
• Request a copy of your personal data

To exercise any of these rights, please contact us at contact@solcege.com. We will respond to your request as soon as possible, in accordance with applicable laws.

7. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites before providing any personal information.

8. Children's Privacy

SOLCEGE does not knowingly collect or solicit personal information from children under the age of 13. If we learn that we have collected personal data from a child under 13, we will delete that information immediately. If you believe we may have collected information from a child under 13, please contact us.

9. International Data Transfers

If you are accessing our website from outside the United States, please be aware that your data may be transferred to, stored, and processed in the United States. By using our website, you consent to the transfer of your information to the United States, which may have different data protection laws than your country.

10. Changes to This Privacy Policy

SOLCEGE reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

Email: contact@solcege.com
Phone: (609) 955-2825